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Sokos Hotels customer service

How can we assist you?

Do you have questions about your reservation or our hotels?

Call rates

  • to 0300 numbers: 51 cents per min + local network charge/mobile call charge.
  • to 010 & 020 numbers local network charge/mobile call charge.

Some of our hotels will close for Christmas and New Year. Our Sales Service and S-Card Customer Service will also have different opening hours. See the detailed schedule here »

Sokos Hotels Sales Service Centre

  • Tel. +358 300 870 000, Mon–Fri 8.30–16.30.
  • Individual room reservations for all Sokos Hotels

    Outside opening hours of Sales Service Centre, please contact the hotel in question. You will find the number of the hotel on the hotel´s page or here »

  • Meeting and group room reservations for Sokos Hotels in the greater Helsinki area.
  • Individual meeting reservations and group room reservations outside of greater Helsinki area, please contact the hotel in question.

  • Meeting series (min. 2 cities) for all Sokos Hotels, Radisson Blu and Radisson RED hotels in Finland.

Restaurant Sales Service for S Group

  • Tel. +358 300 870 020, Mon–Fri 8.30–16.30.
  • Restaurant, sauna and cabinet reservations for S Group restaurants in greater Helsinki area.

S-Card Customer Service

Do you have questions about your S-Card membership or your benefits? S-Card Customer Service open Mon-Fri 9 - 16 tel. 010 76 82777,

Give feedback to S-Card Customer Service

For media

Photos of Sokos Hotels in the Leonardo-service

For journalists: S Group’s media service, open Mon–Fri 9–16

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Important information for co-op members

You can only accrue S-Bonuses by booking on sokoshotels.fi, via our Sales Services or directly with the hotel. See our rates