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Customer experiences

Three friends laughing in a hotel room with champagne glasses in hand.

Team Kuppis United works with pride for the customer, and the customer always comes first, before everything else.

We have compiled customer experiences from the past months for you to read.

"Thank you for the great service! The reception was especially polite when we arrived. Thank you!"

"Excellent breakfast, one of the best in Finland."

"Easy to arrive and leave due to the train station below. A convenient meeting place for two people living in different cities. A clean workout studio and beautiful views from the sauna. A compact package for a mini-vacation. Thank you!"

"Everywhere we went, the staff was extremely friendly—even the cleaners greeted and smiled. The food was excellent both at dinner and breakfast. The rooftop bar's drinks and service were also delightful!"

"Kupittaa hotel was an easy choice; everything went smoothly. A nice room, a lovely breakfast, and friendly service. Great location. We will definitely return ;)"

"Great location, easy to travel using public transport. High-quality facilities for accommodation."

"Customer service was top-notch. The hotel was pleasantly quiet, and we had an excellent night's sleep."

"The staff was friendly, and the superior room on the third floor was absolutely amazing! As a frequent traveler, I can confidently say it was one of the coziest rooms in Finland. The soundproofing between rooms was excellent, even on New Year's Eve. Of course, some street noise from cars could be heard, but it wasn’t disturbing at all. 5/5"

"Everything was excellent, and my wife and I really enjoyed our stay at the hotel. The Christmas atmosphere was very cozy. The breakfast was so plentiful and diverse that it easily ranks in the top ten of all hotel breakfasts I've ever had—and I’ve experienced hundreds of different ones."

"What a great location and a wonderful Christmas wonderland, tastefully created! I even got to open an advent calendar, which helped me get into the Christmas spirit. The room was spacious and clean—one of the most impressive hotel rooms I’ve seen in a long time. The service was excellent, and the breakfast was outstanding. Thank you to the entire staff, and Merry Christmas to you all! <3 I highly recommend this hotel (I've already praised it to several people) and will definitely return."

"The hotel was clean, and parking was easy. It was also nice that we could leave the car after checkout (parking for 24 hours) while we cycled around Turku to see the sights. The service was excellent, and the room was pleasantly unique and cozy. A special thank you for the quietness—no sounds carried over from other areas at all. Extra points for the fridge and kettle; we could easily prepare our evening coffee. The breakfast was first-class, and the spaces were comfortable."

"We received friendly service and answers to our questions. The location was perfect for a family with children, as Kupittaa Adventure Park was within walking distance."

"Everything went completely smoothly. The room was clean, and the breakfast was good. The service was also excellent, and renting bicycles was effortless."